Since Ready Photo Site is offering non-tangible irrevocable goods we do not issue refunds after the order has been placed and the product sent. As a customer you are responsible for understanding this upon purchasing any item at our site.
However, we can issue a refund or product exchange in the following exceptional circumstances:
- - The product was not delivered on time. We reserve the right to deliver the product within 24 hours after the payment has been approved by the payment processor.
- - The product files are damaged and the product can't be installed on the server. Bringing this as a reason you confirm that your server requirements are as needed.
In case you have provided the wrong domain name to issue product license, please contact the Technical Support Department from your client area ASAP before product installation.
If you experience any technical problems with the product, please submit a ticket to our Technical Support Department from the client area.
Fraudulent Credit Card Charges or Fraudulent Claims
All requests to negate charges are investigated by our legal department. If you make a fraudulent claim of unauthorized card usage, we will report this to the credit card services. This report may result in cancellation of your card services, put negative information on your credit report, and create possible criminal charges that may be filed against you.
We reserve the right to modify this Refund Policy at our discretion. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on Ready Photo Site website.
